Q: What is a B-stock panel?
B-stock panels are panels that have minor defects such as: small chips or uneven coating. In general, these defects are hard to spot in normal lighting conditions. Please email me first and I can take a picture of the panel before sending it. These panels are also well suited for other DIY projects such as painting the panel in a different color.
Q: Can I buy if I'm not from the EU
No. Orders will be delivered to mainland European Union with the exception of Andorra, Ceuta, Cyprus, Gibraltar, Livigno, Malta, Melilla, San Marino, Serbia, Turkey and all European islands. Distant EU locations may include additional charges. All orders are shipped from Romania (EU).
Q: Where are the panels sent from?
Panels are sent from Transylvania in Romania, EU
Q: What about Brexit?
Current status: Customs declarations are now required and shipping prices have increased considerably. More developments to follow. I may continue to send orders to the UK but I would like to wait until the dust has settled a bit.
Q: How long will it take until I receive my order?
Panels are hand assembled, so expect a lead time of 1-3 to allow for assembly, packaging. The current worldwide situation and lessened air traffic is something to keep in mind, but I don't expect there to be any significant delays.
Q: How long does shipping take?
Panels are sent with either GLS or other shippers depending on availability, and it takes between 3-7 days.
Q: What is your cancellation policy?
Orders can be cancelled and refunded via PayPal minus the transaction fees only before the tracking code is generated for shipping.
Q: How do I mount the panel?
The panel comes with pre-applied 3D printed pegs that function just like the original panel.
Q: There was a white panel option. What happened to it?
Unfortunately the white powder coating did not perfectly match the case, so those designs were dropped for the time being. The Graphite Black version perfectly matches the colour of the stock rear panel and also stays true to the original design of the case. I do have some very special plans for the white prototypes that did not make the cut :) Don't be surprised to see them come back.
Q: What about that macropad?
It's made by my friend Victor Lucachi. It's a hand assembled mechanical programmable macro pad with a custom PCB and 3D printed case. More about it here.
Q: Will there be more designs / colors?
I don't know if there will be more batches. This has been a personal project which I may or may not continue in the future.
Q: Can I request custom desgins?